design, consulting, new media, and websites that start wildfires
Share

Email Issues Resolved

We identified and fixed a problem today with SpamAssassin, the anti-spam filtering program we use on Firewind Productions' email server.  This only affected emails to and from the domain FirewindProductions.com and does not at this time appear to have affected any client emails, so you shouldn't have seen any interruption in your own email service.

Basically, about a dozen client emails sent to addresses on FirewindProductions.com were incorrectly deleted by the anti-spam program but have since been recovered.  Several outgoing emails from FirewindProductions.com were also apparently incorrectly blocked.

I apologize for any inconvenience to clients who were wondering why they didn't get a reply from me!  I'll be contacting everybody involved today and tomorrow morning to take care of your questions or any other outstanding issues.

The problem appears to be resolved, however if you don't receive a prompt reply to an email you've sent to me, shoot me a call on my cell at 208-790-4739 or toll free at 800-698-1647.  If you can't reach me right away, leave a message and I'll call you right back!

Trackback

Trackback URL for this entry: http://firewindproductions.com/trackback.php/emailissues200901

No trackback comments for this entry.

0 comments